When working with someone in an official capacity who is helping you with enrolling as with insurance company, agent or broker, certified application counselor, navigator who then engaged in misrepresentation, misinformation, misconduct, and or inaction that kept you from enrolling in a plan, enrolling in the right plan. As well getting you any premium tax credits or cost sharing reductions that you were entitled to.
Any technical errors that had happened when applying on HealthCare.gov giving you an error message when trying to complete the application preventing you from enrolling in a plan or keeping your health insurance company from receiving any enrollment information from you.
If the wrong plan data was displayed while on HealthCare.gov when you chose your health plan. Like cost sharing or benefit information.